Here are seven tips for making return processing smarter, more efficient and cost-effective. As the 2018 holiday season approaches, merchants prepare for the traditional spike in sales and the inevitable surge in online returns. According to an article in the Wall Street Journal, the 2017 holiday season saw 28 percent of the gifts people purchased returned, […]

So you might have heard that the more you progress in your career, the more “strategic” you should aim to be. WTF does that mean? Here is what I used to think “being strategic” meant: Setting metric goals. “Thinking outside the box” to come up with new ideas. Working harder and motivating others to work […]

By Laura Desmond We recently hosted a conversation between Mikael and Elliot about how Unsplash put community at the center of their product. Don’t have time for the full webcast now? Catch the webcast highlights and tips from their conversation in our companion blog below How To Build A Community Centered Product Co-Founder & CEO of […]